NEH Property Solutions is a trade name of Ernest Loffler, LLC ("we," "us"). This policy explains how we handle information you share with us through this website, by phone, by text message, or by email.

Information we collect

Information you give us, such as your name, phone number, email address, property address and details about your property or situation. We may also receive public property records and contact information from data providers, and basic website usage data (such as pages visited) through standard cookies.

How we use it

To respond to your inquiry, discuss options for your property, send the messages you agreed to receive, keep records of our communications, and comply with the law.

Text messaging (SMS)

If you agree to receive text messages, we will text you about your property and your inquiry. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Consent to receive texts is not a condition of any purchase or sale. We do not sell, rent or share your mobile phone number or text-messaging consent with third parties or affiliates for their marketing purposes. Text-messaging originator opt-in data and consent will not be shared with any third parties, except service providers that help us deliver messages.

Sharing

We do not sell your personal information. We share it only with service providers who help us run our business (for example, our CRM, phone and email providers), with professionals involved in a transaction you choose to pursue (such as a title company or attorney), or when required by law.

Opting out and your choices

Reply STOP to any text, click "unsubscribe" in any email, or ask us by phone to stop contacting you, and we will honor your request. You may ask us to update or delete your information by contacting us below.

Security and retention

We use reasonable safeguards to protect your information and keep it only as long as needed for the purposes above or as required by law.

Contact

Steve Loffler, NEH Property Solutions (Ernest Loffler, LLC) · Serving Maryland, DC and Virginia · 240-883-0010 · [email protected]

Last updated: October 2, 2026